Why Choose Phoenix Hosted PBX?

Unlimited extensions

Zero cost internal calling

Ring groups

Scalability

Network redundancy

Geographic number porting

What you need to get started:

VoIP Phones or softphones.

A reliable internet connection.

Hosted PBX

Phoenix Hosted PBX is delivered across high-speed internet, eliminating the need for an expensive on-site PABX unit while increasing your ability to manage costs and performance.

What is the value that the hosted PBX and voice brings to my business?

Virtually-based PBX eliminates the need for a physical unit on site.
Easily connect to multiple branches, regardless of the size of your business.
Connect to a single, secure cloud-based PBX.
Scalable and agile through our softphone application.
Telephone Management System access and clear reporting facilities.
Hosted Contact Centre.
Voice Recording facilities.

Did you know that by making calls and paying your bill, various charities receive 10% of the monthly bill?

Cloud PBX

This system is for you if your’re a small enterprise from 1 to 30 extensions, but require all the features of a larger organisation.

Managed PBX

The right audience for this type of VoIP system is large enterprises interested in systems that can be easily tweaked, swiftly modified and uniquely configured for optimal control,customization and require it to be on site.

Future Expansion

How easy is it to grow and update your system?

Pros

  • Your provider shoulders all the risk, work, and complexity
  • Growth or retraction can happen quickly
  • Software updates happen automatically so you always have an up-to-date system

Cons

  • (None)

Pros

  • You have complete control and flexibility—you can even switch solutions or mix-and-match

Cons

  • Every expansion can add to the complexity and includes additional hardware aquisition costs

Cost of VoIP Services

What will you pay?

Pros

  • Lower setup cost
  • No ongoing maintenance costs
  • OPEX model

Cons

  • You never own the phone system. You’ll always pay a monthly subscription fee for the use of the platform

Pros

  • No risk of fee increases
  • Lower long term total cost of ownership
  • CAPEX model

Cons

  • You never own the phone system. You’ll always pay a monthly subscription fee for the use of the platform

Control & Maintenance

How much control do you have to make changes and updates to your system?

Pros

  • All the major software updates and maintenance processes are handled by the provider
  • Ability to spend IT resources on other revenue-generating tasks

Cons

  • Your service provider has the actual control over your system – you don’t own the platform

Pros

  • You have control over every detail. An easy-to-use solution with careful management will give you a solution that matches your needs better than anything else can

Cons

  • All software updates and maintenance processes must be done by internal IT staff, or outsourced

Why would you do it?

What are the key decision points when deciding between the two options?

Pros

  • Service provider may have more resources to implement a solution you could not afford to do just for yourself

Cons

  • Some Cloud options do not scale to large deployments in a cost-effective way

Pros

  • You can do what you want with your equipment—ultimate flexibility

Cons

  • You may not have enough internal IT resources or the budget to make complex, expensive or highly customized changes

Setup & Implementation

How easy is it to setup and get started?

Pros

  • Cheap, Quick, and Easy to deploy

Cons

  • Potential feature limitiations for advanced configurations

Pros

  • Highly customizable and feature rich

Cons

  • Deployment may take longer and require more input from you on configuration options

Phoenix Data And Voice, Now You’re Talking

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