Who we are

At Phoenix, we know there are better ways to connect. A simple solution is on the other side of your frustration. We are obsessed with finding better and more cost-effective ways of staying connected, and our mission is to help businesses achieve this state of symbiosis. Our focus is on providing the most elegant solutions, and to provide only the most skilled support.


Phoenix was founded by Norman Michaelis in 1997. It started as a desktop support company, offering specialised support to the sometimes complex litho and flexo print industries.

Over the years we expanded our support service into Sub Saharan Africa, serving countries like Malawi, Zimbabwe, Namibia, Swaziland and Mauritius.

Today we provide enterprise IT systems to many businesses across Southern Africa.

Through a number of strategic partnerships, we now offer enterprise level voice and data services to the consumer, as well as to SME’s and enterprise customers.

Phoenix Data And Voice, Now You’re Talking